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Richard Normann (Finland, 1943 - Paris, November 18, 2003) was a Swedish management consultant and researcher early in the development of theories of service management, interactive strategy, and offerings.
, Richard Normann, född 1943 i Finland, död … Richard Normann, född 1943 i Finland, död 18 november 2003 i Paris, var en svensk managementforskare. Normann blev 1975 doktor i företagsekonomi vid Lunds universitet. Han var tidigt verksam vid managementkonsultbolaget och var dess verkställande direktör 1976-1980. Han grundade senare , SMG. Han var även gästprofessor vid Köpenhamns Handelshögskola och gästforskare vid Harvard Business School. Normann var den som på 1970-talet introducerade begreppet affärsidé. Han var bland annat strategikonsult åt SAS när flygbolaget på 1980-talet, under Jan Carlzons VD-tid, orienterade sig mot affärsresenärer som kunder.terade sig mot affärsresenärer som kunder.
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Richard Normann, född 1943 i Finland, död … Richard Normann, född 1943 i Finland, död 18 november 2003 i Paris, var en svensk managementforskare. Normann blev 1975 doktor i företagsekonomi vid Lunds universitet. Han var tidigt verksam vid managementkonsultbolaget och var dess verkställande direktör 1976-1980. Han grundade senare , SMG. Han var även gästprofessor vid Köpenhamns Handelshögskola och gästforskare vid Harvard Business School. gästforskare vid Harvard Business School.
, Richard Normann (Finland, 1943 - Paris, November 18, 2003) was a Swedish management consultant and researcher early in the development of theories of service management, interactive strategy, and offerings.
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Richard Normann
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